Kathy Clarke uses her deep understanding of ED operations to help clients make genuine, sustainable improvements in patient care. She takes great satisfaction in helping hospital staff see the potential for change and raise the bar for their performance. Kathy is committed to challenging traditions and long-held assumptions to find models that truly make a difference in improving the patient experience.
Kathy’s experience includes the management of two acute care emergency departments with approximately 250 direct reports. Her vast experience as an emergency nurse builds credibility with her clients when discussing accelerated initiation of patient care and improving satisfaction.
Contributor: Kathy Clarke RN, BSN, CEN