Sharon Conklin | Director, Operations

Sharon Conklin leads operational process improvement engagements for our healthcare clients. Trained by Edwards Deming in Total Quality Management (TQM) she brings a proven track record in resolving system-wide optimization challenges, reducing operational cost, creating organizational alignment, and maximizing resource utilization.


Sharon’s background in nursing, business and design givers her first-hand knowledge of relationships between building structures, operational improvement and the patient experience.


  • Master of Business Administration, Kennesaw State University
  • Master of Fine Art, Interior/Industrial Design, Academy of Art University
  • Bachelor of Art, Kennesaw State University
  • Associate of Science, Nursing, Jacksonville State University

Project Experience

  • Wake Forest Baptist Health | Winston Salem, NC
  • Beebe Healthcare System | Lewes, DE
  • Northeast Georgia Medical Center Gainesville, GA
  • University Hospital | Augusta, GA
  • First Health | Pinehurst, NC


  • Association of Hospital Resource Management
  • American College of Healthcare Executives
  • Association of Hospital Resource Materials Management