The COO and CMO needed to determine their Orthopedic Service Line cost of delivery and identify opportunities for operational improvement, growth and payor negotiations. Catalyst was engaged to determine current and future state service line structures, cost, outcomes, and develop performance metrics across the entire episode of care for joint replacements.
Utilizing computational and predictive analytics, lean methodologies and visualization capabilities, Catalyst identified multiple opportunities that would allow our client to gain efficiency, reduce cost, and proactively align physician requirements with organizational needs. Analysis was performed across the entire patient process and indirect and direct cost established from physician office to patient returned to work or discharged from care.
A multifaceted solution was developed to align physician practice with hospital operations and streamline care processes, perioperative intervention, discharge planning, resources planning, and many others from the point of scheduling, through surgery and discharge. Key to our success was bridging clinical and operational process and metrics to create actionable analytics so that each stakeholder involved in the patient’s care, had a clear understanding of their impact on the overall outcome of the patient.