Project Description

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Shifting Patient Admissions to Excess Space

The Problem

A 10+ campus healthcare system was experiencing significant inpatient capacity constraints at their flagship hospital while their other large system hospital located three miles from the flagship had sufficient capacity. Before building additional inpatient beds at the flagship hospital, the health system wanted a better understanding of what future growth looked like for the system and if the growth could be absorbed/shifted to hospitals in the system that had bed capacity.

Approach & Solution

Analyses of current and historical inpatient data showed that the health system’s inpatient volume was growing faster than the market but the system, as a whole, had enough inpatient capacity to handle projected growth. Patient origin and acuity data indicated that patients that were traveling to the flagship could be treated at campuses closer to home. The Planning Team worked with system leaders to identify strategic parameters for service line volume shifts and operational improvements.

Strategic initiatives included shifting surgical elective cases to a nearby system hospital, reducing length of stay, monitoring acuity levels and utilization of the ICUs, and when appropriate, directing patients to hospitals closer to home. The health system created a transfer team to monitor and track these initiatives. The Catalyst study eliminated the need for a multimillion-dollar investment in a new inpatient tower and provided the system a way to monitor operational improvements and strategic initiatives.

Project Details




Urban Medical Center


Service Line Rationalization

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